Feedback, suggestions and complaints
Feedback at the MU Faculty of Law
Communicate with us, inspire us, let us know what we can help you with or what you need. Your ideas, inspirations and feedback are important to us so that we can continually improve our services to for the satisfaction of students and the Faculty staff. Let us know how you like the space and environment in which you learn, meet or work. Share with us, through this app, your thoughts and ideas on how to improve the quality of education, research or any other activities provided through the offices, centres, departments and institutes at the Faculty.
If students wish to comment on teaching, they are asked to use the formal student survey or to contact the programme guarantor, members of the programme board of the Bachelor's (Admission Procedures, Commercial Law Studies, International Commercial Law Studies, Senior Officer of Justice and Theory and Practice of Criminal and Administratice Proced), Master's (Law) or further follow-up Master's programme (Public Administration), or their representative in the Academic Senate directly. In addition to the student survey, doctoral students can use the doctoral committees, which include regular discussions between representatives of doctoral students, the vice-dean for doctoral studies and the dean.
We are committed to listening to what you have to say.
If you would like to share your ideas or feedback, please select the office, department, centre or institute below to which the message should be sent. Your information will go directly to the appropriate Department Head, who will respond to you.
A complaint is a submission by which Natural Persons apply to MU or its units for the protection of their subjective rights or legally protected interests. A complaint is also a submission against inappropriate conduct of official persons or against a procedure of an administrative authority made pursuant to Section 175 of the Administrative Procedure Code.
A petition is a submission on matters of public or other common interest falling within the competence of the MU that meets the requirements set out in Act No.85/1990 Coll. on the Right to Petition, as amended.
A suggestion is a submission that does not meet the characteristics of a complaint or a petition, which draws attention to specific negative phenomena in the activities of MU, its units or bodies, particularly if it refers to violations of legislation or MU regulations.
The University and the Faculty deal with complaints, petitions or suggestions in accordance with the procedure set out in MU Directive No. 3/2008. If you need more information, click here.
The lodging of a complaint starts a formal process that ends with its confirmation (upholding), partial confirmation or rejection. Formal complaints are submitted via the "Document Office" application in the IS MUNI.
If you are not sure where, how or who to contact, you can contact the Office for Studies (students and participants in the lifelong learning), the Office for Doctoral Studies and Advanced Master´s State Examination (PhD students), the Lifelong Learning Centre (participants in courses and further training) and the Personnel and Wages Office (staff) for advice or recommendations.
If you believe that bullying, discrimination or sexual harassment is occurring during your studies or in the workplace, file a complaint with the Dean of the Faculty (academic staff, students) or the Bursar of the Faculty (non-academic staff).
If the allegations are substantiated, the Faculty:
- will act to the extent reasonable and practicable to protect the student or employee;
- will assist in negotiations with another organisation to investigate and resolve the complaint;
- will take such measures as may be necessary to prevent a repetition of the situation.
All the information regarding sexual harassment and the recommended course of action can be found here.
You can make a complaint here.
Designated contact persons at the faculty: